Horizons Casino Casino Review

Horizons Casino is a legitimate UK casino brand operated by Horizons Leisure Limited under Gambling Commission account 51540. The catch for online players is simple: the official Horizons Casino website says all gaming takes place in person at its Leicester Square venue, with no online play or app.

Horizons may suit adults looking for a central London casino with tables, slots, bars and dining. It is not currently an option for anyone wanting mobile slots, an online casino account or remote withdrawals, so compare the new online casinos for 2026 if remote play is your priority.

For players asking who owns Horizons Casino, the named licensee and contracting gambling operator is Horizons Leisure Limited. The Gambling Commission entry for account 51540 matches that company.

The Commission record currently lists an active non-remote casino licence dating from 12 April 2018 and an active remote casino licence starting on 4 February 2026. However, no public Horizons online gaming domain is confirmed, and the brand's website still states that it does not offer online play.

If an online version launches later, check that its footer names Horizons Leisure Limited and account 51540 before depositing. Do not assume that an unrelated site using the Horizons name belongs to this operator.

As of 6 August 2026, Horizons is not a playable online casino. Its website includes membership and rewards registration, but this is connected to visits at the Leicester Square venue rather than a remote gambling account.

No online welcome bonus, free-spins offer or deposit match is publicly confirmed. The venue does run a free Stellar Rewards scheme where registered members can earn points from tracked play on live tables, electronic roulette and slot machines, then redeem them for food, drinks or play under the scheme terms.

A rewards login should not be mistaken for an online casino login. You cannot use it to play the venue's games remotely.

There is no confirmed online game library, software-provider list or published online RTP information. At the London venue, Horizons lists American roulette, baccarat, blackjack, three-card poker, electronic roulette and slot machines.

The official website currently advertises 38 slot machines. Published starting stakes are £2 for roulette, £10 for blackjack, £5 for baccarat, £5 for three-card poker and 1p for slots, although venue limits can change.

These are in-person games at Leicester Square. None of the listed tables or machines can currently be played through a Horizons website or mobile app.

The published membership terms cover payments for in-person gambling. They allow funds to be deposited at the casino cash desk using chips, cash or debit card, as well as by bank transfer.

Horizons also lists PINTO cashless terminals for cash-desk deposits and withdrawals, capped at £500 per transaction. Credit cards cannot be used to purchase chips.

Withdrawals can be collected at the cash desk or sent by bank transfer for winnings. Horizons says it does not charge a processing fee and will use the original deposit method where possible, but incomplete verification or an investigation can delay payment.

Money held on deposit is described as not segregated and not protected if the company becomes insolvent. Avoid leaving more money in a venue deposit account than you need.

Registered members must provide their full name, occupation, date of birth and residential address. Horizons must verify the member's name and date of birth before completing membership.

Requested documents may include a passport, driving licence, national identity card and proof of address. The casino can also ask about the source of your funds and carry out further due-diligence or affordability checks when required.

Horizons operates a Think 25 policy, and its FAQ says government-issued photo ID may also be requested if you gamble more than £1,500. Withdrawals can be paused until required checks and documents have been completed.

Horizons lists telephone support on +44 (0)20 7494 3126 and email support at info@horizonscasino.com. These contacts are for the physical venue, membership, visits and gambling queries; a standard online casino live-chat service is not confirmed.

An immediate gaming issue should first be raised with casino staff or a manager. If it is not resolved, the complaint can be put in writing through the company's formal complaints process.

For an unresolved gambling transaction or payout dispute, Horizons names the Independent Betting Adjudication Service, IBAS, as its alternative dispute resolution provider. A dispute can generally be referred after the company issues its final response or once eight weeks have passed without a satisfactory resolution.

Horizons promotes SENSE self-exclusion for land-based casinos and also offers direct casino self-exclusion. Registered players can use daily loss or time reminders on gaming machines and speak to a manager about limits on visits, spending, playing time or cash-desk withdrawals.

Support is available through the National Gambling Helpline on 0808 8020 133. Gambling should stay affordable and recreational, so set a firm budget before you play.

• Horizons Leisure Limited matches Gambling Commission account 51540.
• The operator has active non-remote and remote casino permissions.
• Payment, verification, complaint and safer gambling information is publicly available.
• The Leicester Square venue confirms a selection of tables, electronic roulette and slots.

• No online casino or mobile app is available as of 6 August 2026.
• No online welcome bonus, game providers, RTP figures or remote payment methods are confirmed.
• Money held in the venue deposit account is not segregated or protected if the company becomes insolvent.
• The membership login is for venue rewards and registration, not remote gambling.