WilliamHill.com and its UKGC status

Short answer: yes, WilliamHill.com is the active William Hill Online domain connected to WHG (International) Limited for customers in Great Britain. The operator name appears in the site's legal footer, and the Commission entry shows the company's relevant remote activities as active. (williamhill.com)

That is the useful meaning of "legit" here: the exact site can be matched to a named, licensed operator. It does not guarantee that every withdrawal, bet settlement or account decision will be trouble-free, so check the URL carefully and keep records of important transactions and support chats.

WHG (International) Limited is the legal company operating William Hill online for customers in Great Britain. The company is a wholly owned subsidiary of Evoke plc, which identifies William Hill as one of its main betting and gaming brands. (evokeplc.com)

Put simply, Evoke is the parent group and WHG (International) Limited is the operator name Great Britain customers should match in the William Hill footer and official register.

The company's active remote permissions cover:

• Casino games
• Bingo
• Real-event betting
• Virtual-event betting
• Pool betting
• Gambling software

The casino, bingo and betting activities have been active since 1 November 2014. The gambling software activity has been active since 25 March 2015. These are the company-level permissions, not a promise that every possible game or betting market will always be available.

Only William Hill Online and WilliamHill.com are listed for this company. There are no additional active brands or inactive domains shown under this specific licence.

Evoke owns other gambling brands at group level, but shared ownership does not mean those sites use the same WHG licence. Check each brand against its own legal footer and Commission entry rather than relying on the parent company name alone. (evokeplc.com)

Open the official Gambling Commission entry for WHG (International) Limited and match account number 39225. The company name, Gibraltar address and active casino, bingo, betting and software activities should agree with the site footer. (gamblingcommission.gov.uk)

Next, compare the operator line at the bottom of the official William Hill site. If a website uses a different operator name, has a misspelled address or sends you to an unfamiliar domain, stop before signing in or depositing.

If first-line support does not resolve the problem, use William Hill's official complaints process. Great Britain customers should complain to Customer Service first and can then request a second opinion at second_opinion@willhill.com. William Hill says this escalation is acknowledged within 24 hours and handled within eight weeks. (help.williamhill.com)

If the final outcome remains disputed, the published process directs customers to IBAS for free external adjudication. The Gambling Commission also tells players to complain to the gambling business first, rather than using the register's feedback form as a complaints channel. (help.williamhill.com)

The registered contact address is WHG (International) Limited, Suite 601/701 Europort, Europort Road, Gibraltar, GX11 1AA, Gibraltar. Use the online complaints route first where possible, but keep this address for formal correspondence. (gamblingcommission.gov.uk)

Include the key evidence with your complaint:

• Your username or registered email address
• The relevant dates, amounts and transaction or bet references
• Copies of chats, emails and screenshots
• A short explanation of what happened
• The outcome you want the operator to consider

Only gamble with money you can afford to lose, and use safer gambling tools if you need a break or firmer limits.

Casinos can be hard to contact, if you're struggling to get in touch with them via email then you can try writing to the address they've provided on file. This is listed under the UK Gambling Commission and so should be a mailing address which will respond to any requests.

Here's all the live domains running under WHG (International) Limited. They're all actively licensed under the UK Gambling Commission.

Below contains all the licenses on file for WHG (International) Limited. You can view a breakdown of license types here but crucially an active license in the remote casino sector is required to provide online gambling in the United Kingdom.

Remote casino licence: Active (since 1 November 2014).

The Gambling Commission lists 1 regulatory action against WHG (International) Limited, with £82,687 in stated penalties and settlement payments (checked 13 October 2026). A sanction is imposed by the Commission; a settlement is agreed with the licensee. See also all UKGC fines and sanctions and WHG (International) Limited on our enforcement tracker.