City Bet is the active trading name attached to West Gaming Limited. The company holds active remote permissions for casino games, real-event betting and virtual-event betting in Great Britain. (gamblingcommission.gov.uk)

The important catch is the website status. There is currently no active consumer domain listed under West Gaming Limited, while www.citycasino.bet is inactive. The licensed company and trading name check out, but there is no live City Bet domain that players can currently verify and use.

Do not assume that another website using the City Bet name, logo or branding is covered. Its exact web address needs to appear as active on the official Gambling Commission entry before you register, deposit or share identity documents.

As of 5 August 2026, www.citycasino.bet is marked inactive. A direct check of the address also led to the Gambling Commission register rather than a functioning casino or sportsbook.

Treat CityCasino.bet as unavailable, not as a live UK gambling site to join. If a different City Bet address asks you for money, compare the complete domain spelling with the official record and stop if there is no exact active match.

West Gaming Limited is the licensed company behind City Bet. It is an active UK private limited company incorporated on 1 August 2025, with David Edward Lovell and James John Leslie Lovell listed as active directors. You can check the West Gaming Limited Companies House entry. (find-and-update.company-information.service.gov.uk)

Companies House also names David Edward Lovell and James John Leslie Lovell as persons with significant control. Each is recorded as holding more than 25% but no more than 50% of the shares and voting rights, with the right to appoint or remove directors. The details are available in the public ownership filings. (find-and-update.company-information.service.gov.uk)

• Remote casino: active from 24 November 2025.
• Virtual-event betting: active from 24 November 2025.
• Real-event betting: active from 23 January 2026.

These permissions cover West Gaming Limited, but they do not make every site calling itself City Bet legitimate. The exact domain remains the key check, and there is no active one listed at present.

Open West Gaming Limited's official Gambling Commission entry and confirm account number 100116. The company name, trading name and activity statuses should all match what the gambling site claims. (gamblingcommission.gov.uk)

• Confirm the company is West Gaming Limited.
• Look for the city bet trading name.
• Check that the activity you want to use is active.
• Check that the exact website domain is active before paying.

At present, a proposed City Bet website would fail the final domain check because no active consumer domain is listed. Recheck the official entry if the brand launches or CityCasino.bet becomes available again.

No other distinct active brands or gambling domains are currently listed under West Gaming Limited. City Bet is the only active trading name, and the known www.citycasino.bet address is inactive.

That means there is no verified same-licence sister casino or sportsbook to point players towards. A similar name, design or promotion is not proof that another site has the same operator.

The licence contact address is West Gaming Limited, 2 Alexandra Gate, Ffordd Pengam, Cardiff, CF24 2SA, United Kingdom. For a written complaint, include your account email, relevant dates, transaction amounts, screenshots and the outcome you want.

Complain to the operator first and keep copies of everything you send. Gambling Commission guidance says the business has up to eight weeks to resolve the complaint, after which an unresolved eligible dispute may be taken to an Alternative Dispute Resolution provider. See the official complaints process. (gamblingcommission.gov.uk)

With no active licensed City Bet website to use for support, rely on contact details saved in existing account emails, statements or terms and send a written copy to the Cardiff address. The Gambling Commission does not decide ordinary disputes about account transactions, payments or betting results. (gamblingcommission.gov.uk)

Only gamble with money you can afford to lose, and use limits or self-exclusion if gambling stops feeling manageable.

Casinos can be hard to contact, if you're struggling to get in touch with them via email then you can try writing to the address they've provided on file. This is listed under the UK Gambling Commission and so should be a mailing address which will respond to any requests.

The below domains are no longer marked as active for West Gaming Limited. It is highly recommended you do not use them, as they may have been registered by a third party among many other reasons.

Below contains all the licenses on file for West Gaming Limited. You can view a breakdown of license types here but crucially an active license in the remote casino sector is required to provide online gambling in the United Kingdom.