Are mFortune and PocketWin still UKGC licensed?

No. mFortune, PocketWin, Jammy Monkey, Mad Slots and the former UK Luck.com trading name are all inactive under Viral Interactive Limited. Its remote casino, bingo, real-event betting and linked gambling software permissions were surrendered on 11 November 2024. (gamblingcommission.gov.uk)

For UK players, these are historical brands on this company record, not current Viral Interactive casino options. An old review, saved app or familiar logo is not proof that a brand is still covered by an active permission. (gamblingcommission.gov.uk)

Former Viral Interactive casino brands

The five recorded trading names are Jammy Monkey, Luck.com, Mad Slots, mFortune and PocketWin. They sat under the same company, making them the clearest former sister brands for players checking who operated these casinos. (gamblingcommission.gov.uk)

  • mFortune: mfortune.co.uk, inactive
  • PocketWin: pocketwin.co.uk, inactive
  • Jammy Monkey: jammymonkey.com, inactive
  • Mad Slots: madslots.com, inactive
  • Luck.com: inactive on Viral Interactive's UK record

The Viral Interactive domain list also contains luckycasino.com with an inactive status. It is not one of the five recorded trading names, so it should not be presented as one of the final named sister brands without clearer evidence. (gamblingcommission.gov.uk)

Who operated mFortune, PocketWin and the sister sites?

Viral Interactive Limited was the operator and licence holder attached to the five final trading names and their former UK-facing domains. For players asking who owned or operated mFortune or PocketWin at the end of their UK run, Viral Interactive Limited is the company shown on the official record. (prismic.skywind360.com)

That does not make every old casino article or search result reliable today. The important checks are the exact company, domain and current status, and the Viral Interactive entries now show no active domain for British players. (gamblingcommission.gov.uk)

Important note about Luck.com today

As checked on 6 August 2026, luck.com opens as a Romanian-language casino whose footer names Crowd Entertainment Limited and Winvia Entertainment Group. This is separate from Viral Interactive's former UK trading-name entry, which remains inactive. (luck.com)

Do not use the live appearance of that domain as proof that Viral Interactive has returned to the British market. Check the company and jurisdiction shown by the site you are actually using before registering or depositing.

How to verify the official Gambling Commission record

Open the official Gambling Commission entry for Viral Interactive Limited and check account 42739. The summary lists all four remote permissions as surrendered on 11 November 2024. (gamblingcommission.gov.uk)

Next, open the trading names and domain names tabs. You should see five inactive trading names and six inactive domains, including luckycasino.com. (gamblingcommission.gov.uk)

  • Match the company name exactly.
  • Check the current status, not just whether a register page exists.
  • Confirm the precise domain, including its ending.
  • Do not rely on an old review badge, screenshot or cached footer.

How to complain or contact Viral Interactive

Start with any support or complaints channel saved in your old account emails, transaction receipts or accepted terms. The former consumer sites are not listed as active, so a working login, live chat or support form cannot be assumed. (gamblingcommission.gov.uk)

The official contact address is Viral Interactive Limited, Horeca Building, 3rd Floor, Triq I-Imgarr, Xewkija, XWK 9012, Malta. Include your name, former username, casino brand, relevant dates, transaction references and the outcome you want, and send copies rather than original documents. (gamblingcommission.gov.uk)

The Gambling Commission says transaction and service complaints should first be made to the gambling business, and the Commission does not decide those disputes itself. Use its official gambling business complaints guide for the appropriate next steps. (gamblingcommission.gov.uk)

Quick checks before trusting a revived brand

  • Match the exact web address, not just the casino name.
  • Match the company in the footer to an active official entry.
  • Be cautious if support contacts you from a new email, social account or messaging app.
  • Do not send payment or identity documents to a lookalike recovery service.

If a site claims to be mFortune, PocketWin, Jammy Monkey or Mad Slots for British players but names a different operator, treat it as a separate business and verify that company before sharing details or depositing.

Gambling should stay affordable and optional; if it is causing harm, stop and seek support.

Viral Interactive Limited has no active casinos.

Inactive.

Viral Interactive Limited currently has no active domains licensed by the UK Gambling Commission.

How to contact Viral Interactive Limited

Casinos can be hard to contact, if you're struggling to get in touch with them via email then you can try writing to the address they've provided on file. This is listed under the UK Gambling Commission and so should be a mailing address which will respond to any requests.

Address Line 1: Horeca Building, 3rd Floor, Triq I-Imgarr
Address Line 2:
City: Xewkija
Postcode: XWK 9012
Country: Malta

Inactive Domains

The below domains are no longer marked as active for Viral Interactive Limited. It is highly recommended you do not use them, as they may have been registered by a third party among many other reasons.

# Name Status
#1 jammymonkey.com Inactive
#2 luck.com Inactive
#3 luckycasino.com Inactive
#4 madslots.com Inactive
#5 mfortune.co.uk Inactive
#6 pocketwin.co.uk Inactive

License Information for Viral Interactive Limited

Below contains all the licenses on file for Viral Interactive Limited. You can view a breakdown of license types here but crucially an active license in the remote casino sector is required to provide online gambling in the United Kingdom.

Type Activity Status Start Date End Date
Remote Bingo Surrendered 27/11/2023 11/11/2024
Remote Casino Surrendered 13/04/2017 11/11/2024
Remote General Betting Standard - Real Event Surrendered 13/04/2017 11/11/2024
Remote Linked Gambling Software Surrendered 05/08/2015 11/11/2024

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