The current Gambling Commission record links Videoslots, Mr Vegas and Mega Riches to Videoslots Limited. The relevant remote permissions and all four listed domains are active.

That means the exact official domains covered here are attached to a licensed UK operator. It does not guarantee fast withdrawals, good customer service or a trouble-free experience, so check the address carefully and read the specific brand's terms before depositing.

• Videoslots: www.videoslots.com and www.videoslots.co.uk
• Mr Vegas: www.mrvegas.com
• Mega Riches: www.megariches.com

For players in Great Britain, the three brands are operated under Videoslots Limited. This is the company name to use when checking the licence, writing a formal complaint or matching a payment-related document to the operator.

Public corporate information presents Videoslots, Mr Vegas and Mega Riches as part of the wider Immense Group portfolio. The group branding does not replace Videoslots Limited as the company named on the British register entry.

Mr Vegas and Mega Riches are therefore genuine sister brands of Videoslots for UK licence checking. They share the licensed operator, although players should still use the terms and support channel belonging to the particular site where their account is held.

• www.videoslots.com: the main Videoslots consumer site.
• www.videoslots.co.uk: an active listed domain that currently redirects to Videoslots.com.
• www.mrvegas.com: the official Mr Vegas domain.
• www.megariches.com: the official Mega Riches domain.

The Videoslots.co.uk address is not a fourth independent casino or an extra sister brand. It is another active domain for Videoslots and sends visitors to the main .com site.

Check the full domain before logging in or entering payment details. A similar-looking spelling, extra word or different domain ending should not be treated as one of these listed sites.

The company currently has four active remote activity rows on its Gambling Commission record:

• Casino: active since 1 November 2014.
• Linked gambling software: active since 26 March 2015.
• General betting standard, real event: active since 7 December 2020.
• Bingo: active since 24 June 2025.

Every row is marked Active with no end date shown. These are dates for the company's permissions and should not be read as the launch dates of Mr Vegas, Mega Riches or any individual product.

Open the official Videoslots Limited register entry. The account number is 39380, which is the quickest exact search to use if you start from the Commission's main public register.

• Check that the business name is Videoslots Limited.
• Confirm that the relevant activity rows say Active.
• Match the Maltese head office address.
• Use only the exact Videoslots, Mr Vegas or Mega Riches domains listed on this page.
• Do not rely solely on a licence logo, advert or screenshot supplied by somebody else.

The company name may be less prominent than the casino brand in search results or payment records. That is normal for a multi-brand operator, but the name and domain should still match the official information.

Use the support channel for the brand where your account is registered. This reduces the chance of your message being delayed or sent to the wrong team.

• Videoslots: use the Videoslots contact page or email support@videoslots.com.
• Mr Vegas: use the Mr Vegas contact page or email support@mrvegas.com.
• Mega Riches: use the Mega Riches contact page or email support@megariches.com.

The registered head office is The Space, Level 2/3, Alfred Craig Street, Pieta, PTA 1320, Malta. Email or the site's logged-in support service will usually be more practical for account, verification, deposit and withdrawal queries, but the address can be included in formal correspondence.

Start with the support team for the site where the problem happened and clearly label the message 'Formal complaint'. Include your username, registered email, relevant dates, disputed amount, transaction or game reference, screenshots and the result you want.

Keep copies of emails, chat transcripts and uploaded evidence. Ask for written confirmation that the complaint has been logged, particularly if the issue concerns a withdrawal, account restriction, bonus decision or settled bet.

The operator has up to eight weeks to complete its complaints process. If the issue remains unresolved, or you receive a final or deadlock response sooner, use the free ADR provider named in that response. The published UK terms identify IBAS, but you should confirm the current route in the operator's final letter and follow the Gambling Commission complaint guidance.

Videoslots Limited remains active on the current register, but its compliance history is not spotless. On 15 June 2023, the Commission announced a £2 million regulatory settlement concerning anti-money laundering and social responsibility failures.

A further decision was made on 30 October 2025 and announced on 20 November 2025. The operator received a £650,000 financial penalty, a warning and an additional licence condition following failures identified between October 2023 and February 2024. The Commission also required an independent audit, with details available in its official enforcement announcement.

The fair conclusion is that Videoslots, Mr Vegas and Mega Riches are currently licensed under the named UK operator, but licensed should not be confused with having no previous regulatory issues.

Responsible gambling: only bet what you can afford to lose and use limits or self-exclusion if gambling stops feeling manageable.

Casinos can be hard to contact, if you're struggling to get in touch with them via email then you can try writing to the address they've provided on file. This is listed under the UK Gambling Commission and so should be a mailing address which will respond to any requests.

Here's all the live domains running under Videoslots Limited. They're all actively licensed under the UK Gambling Commission.

Below contains all the licenses on file for Videoslots Limited. You can view a breakdown of license types here but crucially an active license in the remote casino sector is required to provide online gambling in the United Kingdom.