Yes. MrQ at mrq.com matches the active “mr q” trading name and www.mrq.com domain recorded under Tek Fox Ltd by the Gambling Commission. (gamblingcommission.gov.uk)

The same company entry shows active remote Casino and Bingo activities. That confirms the operator, brand and domain match, although it does not guarantee that every account, withdrawal or customer-service issue will be dispute-free. (gamblingcommission.gov.uk)

MrQ is operated and managed by Tek Fox Ltd, the Malta-based company named in MrQ's official terms and on the Gambling Commission register. For player accounts, payments and complaints, Tek Fox Ltd is the legal operator you are dealing with. (mrq.com)

MrQ's cookie policy describes Tek Fox Ltd as part of the Lindar Media Limited Group of Companies. Lindar's official website also presents MrQ as a casino product it built, so the clearest public position is that Tek Fox Ltd operates MrQ within the wider Lindar group. (mrq.com)

Tek Fox Ltd has active remote Casino and Bingo activities, both recorded as current from 29 September 2023. These are the activities covering MrQ's casino and bingo products for customers in Great Britain. (gamblingcommission.gov.uk)

No end date is shown for either activity. The official entry currently marks both as active rather than pending, suspended, surrendered or expired. (gamblingcommission.gov.uk)

The Tek Fox Ltd entry lists one active trading name, “mr q”, and one active gambling domain, www.mrq.com. No additional casino brands or active gambling domains are shown under the same licence. (gamblingcommission.gov.uk)

For a straightforward licence check, match the casino to MrQ, the domain to www.mrq.com and the operating company to Tek Fox Ltd. Do not assume a similarly named website is covered unless it appears on the official register.

Open the official Tek Fox Ltd Gambling Commission entry and check account 60629. The details should match the company, activities, trading name and domain below. (gamblingcommission.gov.uk)

• Company: Tek Fox Ltd
• Trading name: mr q
• Active domain: www.mrq.com
• Activities: Casino Remote and Bingo Remote
• Head office location: Birkirkara, Malta

For account help, start with the official MrQ contact page or MrQ Help Centre. Customer support can also be contacted at support@mrq.com. (mrq.com)

The operator address recorded by the Gambling Commission is The Brewhouse Mdina Road, Birkirkara, CBD 2010, Malta. MrQ separately lists player post at MrQ, PO Box 1243, St. Albans, AL1 9JH, and warns players not to send sensitive documents such as bank statements or utility bills by post. (gamblingcommission.gov.uk)

Contact MrQ first and clearly mark your message as a formal complaint. Include your username, relevant dates, transaction or game details, amounts involved, screenshots and the outcome you want, then keep copies of everything you send.

MrQ's official terms say it aims to acknowledge complaints within 24 hours and resolve them within eight weeks. If you receive a deadlock response or the complaint remains unresolved after eight weeks, the terms name IBAS as the independent adjudicator. (mrq.com)

The Gambling Commission does not decide individual disputes about payments, game results or account service. Its complaints guidance says to use the operator's process first and then the relevant dispute-resolution provider. (gamblingcommission.gov.uk)

Gambling should stay affordable and controlled; use MrQ's account limits or take a break if play stops feeling manageable.

Casinos can be hard to contact, if you're struggling to get in touch with them via email then you can try writing to the address they've provided on file. This is listed under the UK Gambling Commission and so should be a mailing address which will respond to any requests.

Here's all the live domains running under Tek Fox Ltd. They're all actively licensed under the UK Gambling Commission.

Below contains all the licenses on file for Tek Fox Ltd. You can view a breakdown of license types here but crucially an active license in the remote casino sector is required to provide online gambling in the United Kingdom.