Yes, for players in Great Britain. tote.co.uk is the active consumer domain for Tote under TDCO Limited, which has active Gambling Commission permissions covering betting and casino activity.

Stick to the exact tote.co.uk address. A copied logo or similar name is not enough, so check that the domain, company name and official register entry all match before depositing.

TDCO Limited is the legal operator behind the Tote brand. Companies House identifies UK Tote Group Limited as the active person with significant control, with at least 75% of the shares and voting rights plus the right to appoint or remove directors.

No separate sister brands or consumer sites are listed under TDCO Limited's current licence. The setup is straightforward, with one public brand and one active domain.

• Active brand: Tote
• Active domain: tote.co.uk
• Other active brands: none listed
• Inactive domains: none listed

The casino permission belongs to the same operator setup. It does not create a separately listed Tote Casino sister domain.

The current permissions have been active since 20 September 2019. They cover the following activities:

• Remote pool betting
• Remote real-event betting
• Remote virtual-event betting
• Remote casino
• Remote gambling software
• Non-remote gambling software

For players, this matches Tote's mix of racing pools, sports betting, virtual events and casino products. The non-remote entry is for gambling software, not a separately listed Tote retail casino.

Open TDCO Limited's official Gambling Commission page and check account number 54779. The company heading should say TDCO Limited and the relevant activity rows should show as active.

Then compare the operator name with the footer on tote.co.uk. If a website, message or app sends you to another domain or names a different company, pause before entering payment or identity details.

For problems involving your account, verification, deposits, withdrawals or settled bets, start with the official Tote contact page. Tote also directs customers to live chat on its website and lists customercare@tote.co.uk for Customer Care.

You can check common account and betting questions in the Tote Help Centre. Include your username or account reference when contacting support, but never send a password or full payment card details.

The registered head office is TDCO Limited, 6th Floor, 6 Kean Street, London, WC2B 4AS, United Kingdom. Customer Care is the better starting point for routine account issues.

Tell Customer Care clearly that you want to make a formal complaint. Include the date, bet or transaction reference, amount involved, what went wrong and the outcome you want, then keep copies of emails, chat transcripts and screenshots.

You must normally complete the operator's complaints process before using an independent dispute service. Gambling Commission guidance says you can approach an ADR provider if the matter remains unresolved after eight weeks, while Tote's published betting rules name IBAS for unresolved disputes.

Use the ADR provider named in Tote's final response, as the correct route can depend on the type of complaint. The Gambling Commission records regulatory information but does not usually decide individual payment, bet settlement or service disputes.

Gambling should stay entertainment, so set limits and stop if it starts affecting your money or wellbeing.

Casinos can be hard to contact, if you're struggling to get in touch with them via email then you can try writing to the address they've provided on file. This is listed under the UK Gambling Commission and so should be a mailing address which will respond to any requests.

Here's all the live domains running under TDCO Limited. They're all actively licensed under the UK Gambling Commission.

Below contains all the licenses on file for TDCO Limited. You can view a breakdown of license types here but crucially an active license in the remote casino sector is required to provide online gambling in the United Kingdom.