
Sun Bingo, The Sun Vegas, Fabulous Bingo and Fabulous Vegas moved onto Red Rock Managed Services Limited's licence in 2026. Here is what changed and where to take a complaint.
Yes. Sun Bingo is licensed through Red Rock Managed Services Limited, a Gibraltar-based operator with an active Gambling Commission licence and no regulatory actions on its record. The same licence carries three sister sites: The Sun Vegas, Fabulous Bingo and Fabulous Vegas.
Checked against the UKGC register in September 2026, Red Rock's licence covers remote bingo, casino, betting on real events and betting on virtual events, all active since 2 October 2025. The register records no trading names for the company, which is why most players never see the Red Rock name.
Red Rock has four domains on the register, and all four are listed with white-label status rather than as Red Rock's own brands:
White label here means the brand comes from the newspaper side while Red Rock holds the licence and is responsible for your account, your money and your complaint. Any other domain using the Sun Bingo name is not covered, so compare it with the Red Rock domain list before you sign up.
Until March 2026 these sites ran on the licence of VF2011 Limited, an Alderney-registered company at Millennium House, Ollivier Street. The VF2011 register entry shows its bingo, casino and betting licences surrendered on 9 March 2026.
Red Rock's licence was already in place by then, having gone live on 2 October 2025. The official SunBingo app on the Apple App Store now lists Red Rock Managed Services Limited as its developer, although older copyright text in the listing still names VF2011.
For players, the brands and web addresses stayed the same. What changed is the company you have a contract with, so any complaint, withdrawal dispute or data request now goes to Red Rock.
Sun Bingo launched in 2006 as the bingo arm of The Sun, published by News Group Newspapers. It has changed operator several times: Tombola ran it for around four years, Gamesys took over from 2010, and in November 2015 News UK signed a five-year deal for Playtech to run Sun Bingo and Fabulous Bingo on its Virtue Fusion bingo platform.
The sites migrated to Playtech in August 2016. That long record of changing hands is the main reason to check the register rather than rely on the logo: the brand stays the same while the licence holder moves.
Search the Gambling Commission public register for account number 67754, or open the Red Rock Managed Services register page. It shows the four licensed activities, their start dates and the domain list.
Red Rock's head office on the register is 6th Floor, World Trade Centre, 6 Bayside Road, Gibraltar GX11 1AA. Public reporting on which group sits above Red Rock is inconsistent, so we have not named a parent company here.
Start with customer support. The SunBingo App Store listing gives support@sunbingo.co.uk, a phone line on 020 3962 1818 and live chat. Put your complaint in writing and include your username, the dates and the transaction or game round involved.
If the final response does not settle it, IBAS lists Sun Bingo in its operator directory as managed by Red Rock Managed Services Ltd, so you can take the dispute there for free. Keep screenshots and emails, because IBAS rules on the evidence and the site's own terms.
For formal letters, write to Red Rock Managed Services Limited at its Gibraltar head office. Use the deposit limits in your account, and GamStop if you want to block all UK-licensed sites at once.
The Sun Bingo brand comes from The Sun, published by News Group Newspapers, but the Gambling Commission licence is held by Red Rock Managed Services Limited in Gibraltar. Red Rock took over after VF2011 Limited surrendered its licence on 9 March 2026, and it is the company responsible for your account and any complaint.
Yes. sunbingo.co.uk is listed as a white-label domain on Red Rock Managed Services Limited's licence, which covers bingo, casino and betting and has been active since 2 October 2025. The register shows no regulatory actions against Red Rock. Check the domain list on the Gambling Commission site before joining.
The sister sites on the same licence are The Sun Vegas (thesunvegas.co.uk), Fabulous Bingo (fabulousbingo.co.uk) and Fabulous Vegas (fabulousvegas.co.uk). All four, including Sun Bingo, are listed as white labels on Red Rock Managed Services Limited's licence, so they share one operator for complaints and account checks.
The licence moved from VF2011 Limited, which surrendered its UK licences on 9 March 2026, to Red Rock Managed Services Limited, whose licence went live on 2 October 2025. The brands and sites carried on as before, but your contract is now with Red Rock rather than VF2011.
Contact Sun Bingo support first by email at support@sunbingo.co.uk, by phone on 020 3962 1818 or by live chat, and ask for a final response in writing. If that does not resolve it, IBAS lists Sun Bingo as a member operator, so you can refer the dispute to IBAS free of charge.
Red Rock Managed Services Limited currently has no active domains licensed by the UK Gambling Commission.
Casinos can be hard to contact, if you're struggling to get in touch with them via email then you can try writing to the address they've provided on file. This is listed under the UK Gambling Commission and so should be a mailing address which will respond to any requests.
These domains are listed under Red Rock Managed Services Limited with the register status White Label: a site run in partnership with another business. The licence stays with Red Rock Managed Services Limited, which is the party responsible for the gambling on them. It does not mean the site is unlicensed or closed.
| # | Name | Status |
|---|---|---|
| #1 | fabulousbingo.co.uk | White Label |
| #2 | fabulousvegas.co.uk | White Label |
| #3 | sunbingo.co.uk | White Label |
| #4 | thesunvegas.co.uk | White Label |
Below contains all the licenses on file for Red Rock Managed Services Limited. You can view a breakdown of license types here but crucially an active license in the remote casino sector is required to provide online gambling in the United Kingdom.
| Type | Activity | Status | Start Date | End Date |
|---|---|---|---|---|
| Remote | Bingo | Active | 02/10/2025 | |
| Remote | Casino | Active | 02/10/2025 | |
| Remote | General Betting Standard - Real Event | Active | 02/10/2025 | |
| Remote | General Betting Standard - Virtual Event | Active | 02/10/2025 |
Remote casino licence: Active (since 2 October 2025).
Red Rock Managed Services Limited has no regulatory action on the Gambling Commission's public register (checked 13 October 2026). The Commission keeps each action on the register for three years, so this does not cover older cases. See all UKGC fines and sanctions.

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