Blue Rock Managed Services: The Licence Behind Mr Green UK

Blue Rock Managed Services Limited is the Gambling Commission licence holder behind www.mrgreen.co.uk, the UK version of the Mr Green casino. The register lists that domain under Blue Rock with the status White Label.

White Label means the brand and the licence belong to different businesses: Mr Green supplies the name, and Blue Rock holds the licence and is responsible for running the gambling to UK rules. Checked against the UKGC register in September 2026, the licence was active with no regulatory actions recorded.

The licence covers two remote activities, Casino and Bingo, both active since 2 October 2025. There are no betting permissions on this account, so it covers casino and bingo games only, not a sportsbook.

Blue Rock Managed Services Limited is a Gibraltar company based at 6th Floor, World Trade Centre, 6 Bayside Road, Gibraltar, GX11 1AA. Gibraltar's government publishes an approved-brands list for it, dated 11 April 2025, which files the company under Playtech and shows it holds Gibraltar Remote Gaming Licence No. 158.

Playtech is a major gambling software and services supplier, and the Mr Green relationship is not new: Playtech signed Mr Green to its Open Platform for casino games in March 2016. Running a brand's UK site under its own licensed company is a standard white label arrangement.

On the Gambling Commission register, Blue Rock has no trading names and one domain. Mr Green is therefore the only UK consumer site on this licence, and there are no sister casinos under the same account.

The Mr Green brand belongs to evoke plc, the London-listed group formerly called 888 Holdings. 888 took over Mr Green in 2022 when it bought William Hill's international business, and it renamed itself evoke in 2024.

So there are two layers. evoke owns the name, while Blue Rock, the Playtech company, holds the UK licence for the current site. If you have a complaint about your account, your bets or a withdrawal on mrgreen.co.uk, the licensed operator is the business responsible.

The old UK Mr Green site was run by Mr Green Limited, a Malta company that held a UK remote casino licence from 1 November 2014 and remote bingo from 7 July 2017. Both were surrendered on 28 October 2024, which is when the original UK site closed.

Blue Rock's casino and bingo permissions began on 2 October 2025, almost a year later. That means the current mrgreen.co.uk is run by a different licensed company from the one UK players used before October 2024.

If you had an account with the old site, do not assume your balance, loyalty history or self-exclusion settings carried over. Contact the current site's support to check before you deposit.

Blue Rock Managed Services Limited is Gambling Commission account 67740. Its entry is here: Blue Rock Managed Services Limited on the Gambling Commission register.

You should see Casino and Bingo marked Active from 2 October 2025 and the Gibraltar World Trade Centre address. The domain names tab should list www.mrgreen.co.uk as White Label.

Then check the footer on the site you are using. It should name Blue Rock Managed Services Limited as the UK licence holder. Pages for other countries, such as mrgreen.com, are run under different licences and do not cover players in Great Britain.

Start with Mr Green UK's customer support and ask for your issue to be logged as a formal complaint. Include your username, the game or transaction, the date and screenshots.

The operator has eight weeks to resolve it. If it does not, or you disagree with the final response, you can take the case to the independent dispute resolution service named in the mrgreen.co.uk terms, which is free to use.

For formal letters, write to Blue Rock Managed Services Limited, 6th Floor, World Trade Centre, 6 Bayside Road, Gibraltar, GX11 1AA. You can also report a licensed operator to the Gambling Commission, though it does not settle individual disputes.

• You are on www.mrgreen.co.uk, not a copycat or overseas Mr Green site.
• The footer names Blue Rock Managed Services Limited.
• The register shows Casino and Bingo as Active.
• Your deposit limits are set before you play.

Casino games are built to make money for the operator over time, so set a budget, stick to it and call GamCare on 0808 8020 133 if you need support.

Who runs Mr Green in the UK?

Blue Rock Managed Services Limited, a Gibraltar company, holds the Gambling Commission licence for www.mrgreen.co.uk. The register lists the domain as a White Label, meaning Blue Rock runs the licensed gambling under the Mr Green brand. Gibraltar's government lists Blue Rock under Playtech. The Mr Green brand itself belongs to evoke plc, formerly 888 Holdings.

Is Mr Green legit in the UK?

Yes. The current mrgreen.co.uk sits on an active Gambling Commission licence held by Blue Rock Managed Services Limited, covering remote casino and bingo since 2 October 2025, with no regulatory actions recorded. Only use the .co.uk address and check the footer names Blue Rock. Other Mr Green sites for overseas markets are not licensed for players in Great Britain.

Did Mr Green close in the UK?

Yes, for a period. Mr Green Limited, the Malta company that ran the original UK site, surrendered its UK casino and bingo licences on 28 October 2024. The brand returned under a new licence holder, Blue Rock Managed Services Limited, whose UK permissions started on 2 October 2025. The current site is therefore run by a different company from the pre-2024 one.

Does Blue Rock Managed Services run any other UK casinos?

Not under this licence. The Gambling Commission register shows Blue Rock Managed Services Limited with no trading names and a single domain, www.mrgreen.co.uk. Other brands using Playtech technology are licensed through their own Gambling Commission accounts, so they are not sister sites of Mr Green UK in the licensing sense.

How do I complain about Mr Green UK?

Contact Mr Green UK's customer support first and ask for a formal complaint reference. If the problem is not resolved within eight weeks, refer it to the free dispute resolution service named in the mrgreen.co.uk terms. Formal letters go to Blue Rock Managed Services Limited, 6th Floor, World Trade Centre, 6 Bayside Road, Gibraltar, GX11 1AA.

Casinos can be hard to contact, if you're struggling to get in touch with them via email then you can try writing to the address they've provided on file. This is listed under the UK Gambling Commission and so should be a mailing address which will respond to any requests.

These domain is listed under Blue Rock Managed Services Limited with the register status White Label: a site run in partnership with another business. The licence stays with Blue Rock Managed Services Limited, which is the party responsible for the gambling on them. It does not mean the site is unlicensed or closed.

Below contains all the licenses on file for Blue Rock Managed Services Limited. You can view a breakdown of license types here but crucially an active license in the remote casino sector is required to provide online gambling in the United Kingdom.

Remote casino licence: Active (since 2 October 2025).

Blue Rock Managed Services Limited has no regulatory action on the Gambling Commission's public register (checked 13 October 2026). The Commission keeps each action on the register for three years, so this does not cover older cases. See all UKGC fines and sanctions.