Yes. As of 22 September 2026, the Gambling Commission lists Betty Gaming (Malta) Limited with active remote casino permission dating from 1 April 2026. It also lists betty.com and playbetty.co.uk as active domains under the company. (gamblingcommission.gov.uk)
That means the exact playbetty.co.uk address is tied to an active UK licensee. Licensing confirms the operator's current register status, but it does not guarantee that every account, withdrawal or complaint will be trouble-free, so check the domain and terms before paying in. (gamblingcommission.gov.uk)
The company behind the UK-facing Betty site is Betty Gaming (Malta) Limited. Betty is the brand name, while the Maltese company is the named licensee and manager shown in the site's footer. (gamblingcommission.gov.uk)
For UK account checks, support and complaints, Betty Gaming (Malta) Limited is the company name to match. No separate sister brand is shown under this company, so there is no wider list of differently named UK casinos to add here. (playbetty.co.uk)
These are two Betty domains, not two separate UK casino brands. If you are in Great Britain, use playbetty.co.uk and read its UK terms rather than assuming betty.com has identical account rules, offers or support arrangements. (playbetty.co.uk)
Open the official Gambling Commission entry for Betty Gaming (Malta) Limited. The account reference is 100695; check that the company name matches and that Casino Remote remains marked Active. (gamblingcommission.gov.uk)
Tell support clearly that you want the matter logged as a formal complaint. Explain what happened, when it happened, how much money was involved and what outcome you want, then save the chat transcript or email thread. (gamblingcommission.gov.uk)
The operator has up to eight weeks to resolve a complaint. If you receive a final response you disagree with, or the eight weeks pass without resolution, follow the ADR route provided by Betty; the Gambling Commission complaints guide explains the process, although the Commission does not decide individual transaction disputes. (gamblingcommission.gov.uk)
The registered head office is Level G (Office 1/1664), Quantum House 75, Ta Xbiex, XBX 1120, Malta. Use live chat or email first for ordinary account problems, but keep the company name and address with your complaint records. (gamblingcommission.gov.uk)
Gamble only with money you can afford to lose, and use the site's limits or self-exclusion tools if play stops feeling manageable.
Casinos can be hard to contact, if you're struggling to get in touch with them via email then you can try writing to the address they've provided on file. This is listed under the UK Gambling Commission and so should be a mailing address which will respond to any requests.
Here's all the live domains running under Betty Gaming (Malta) Limited. They're all actively licensed under the UK Gambling Commission.
| # | Name | Status |
|---|---|---|
| #0 | betty.com | Active |
| #1 | playbetty.co.uk | Active |
Below contains all the licenses on file for Betty Gaming (Malta) Limited. You can view a breakdown of license types here but crucially an active license in the remote casino sector is required to provide online gambling in the United Kingdom.
| Type | Activity | Status | Start Date | End Date |
|---|---|---|---|---|
| Remote | Casino | Active | 01/04/2026 | |
| Remote | Linked Gambling Software | Active | 01/04/2026 |
Remote casino licence: Active (since 1 April 2026).
Betty Gaming (Malta) Limited has no regulatory action on the Gambling Commission's public register (checked 13 October 2026). The Commission keeps each action on the register for three years, so this does not cover older cases. See all UKGC fines and sanctions.

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