Yes, in the licensing sense. The 36Vegas site at 36vegas.co.uk is an active domain for 36Gaming Limited, while “threesix vegas” is an active trading name on the official register. (gamblingcommission.gov.uk)

The operator has active remote permissions covering casino, bingo, betting on real events and betting on virtual events. All four have been current since 30 May 2025. (gamblingcommission.gov.uk)

That confirms the UK-facing brand and domain sit under an active licensed operator. It does not guarantee the quality of customer service or the outcome of an individual complaint, so those points should be judged separately.

The company behind 36Vegas for players in Great Britain is 36Gaming Limited. It is an active UK private limited company incorporated on 5 November 2024, with gambling and betting recorded as its business activity. View the Companies House record. (find-and-update.company-information.service.gov.uk)

Public ownership filings currently name Adrian Phillip Ballard and Dylan Owen Roberts as each controlling more than 25% but not more than 50% of the voting rights. Shon Wyn Morgans is listed as owning more than 25% but not more than 50% of the shares. Check the current ownership filings. (find-and-update.company-information.service.gov.uk)

These are the clearest public ownership details available. A person-with-significant-control entry identifies substantial ownership or control, but it is not a full breakdown of every shareholder or day-to-day management role.

The current Great Britain permissions shown for the operator are:

• Remote casino
• Remote bingo
• General betting on real events
• General betting on virtual events

The public 36Vegas site presents casino, sports betting and virtual products and names 36Gaming Limited as its operator for Great Britain. That matches the activities shown on the Gambling Commission record. (play.36vegas.co.uk)

The official register lists one active domain for this company: 36vegas.co.uk. It also lists one active trading name, “threesix vegas”, which the consumer site styles publicly as 36Vegas. (gamblingcommission.gov.uk)

No other active or inactive domains are listed for 36Gaming Limited. There are therefore no same-licence sister brands to add at present. (gamblingcommission.gov.uk)

Open the official Gambling Commission record and check account 66806. The company should read 36Gaming Limited, with 36vegas.co.uk shown as an active domain. (gamblingcommission.gov.uk)

Check the trading name, domain status, permitted activities and Wolverhampton address. Do not rely only on a UKGC logo in a website footer, as the live register entry is the useful verification check. (gamblingcommission.gov.uk)

For an account, payment, verification or betting issue, start with the live support on the official 36Vegas site or email enquiries@36gaming.co.uk. The site currently describes its live support as available 24 hours a day. (play.36vegas.co.uk)

State clearly that you are making a formal complaint. Include your username, relevant dates and times, amounts, transaction or bet references, screenshots and the outcome you want, then keep copies of the complaint and every reply. (gamblingcommission.gov.uk)

The operator's listed postal address is 36Gaming Ltd., Spaces, i11, 4-5 Victoria Sqr., Wolverhampton, WV1 1LD, United Kingdom. (gamblingcommission.gov.uk)

The Gambling Commission says an operator has eight weeks to resolve a complaint. If it remains unresolved, ask 36Vegas for its final response and the applicable independent ADR route; the Commission does not decide gambling transaction disputes itself. Read the official complaint steps. (gamblingcommission.gov.uk)

• Use 36vegas.co.uk rather than a similar-looking address.
• Match 36Gaming Limited in the site footer with the official register.
• Check that the domain and gambling activities remain active before depositing.
• Save copies of deposits, withdrawals, bets and support chats.

Gambling should be treated as paid entertainment, so set limits and stop if it stops being enjoyable.

Casinos can be hard to contact, if you're struggling to get in touch with them via email then you can try writing to the address they've provided on file. This is listed under the UK Gambling Commission and so should be a mailing address which will respond to any requests.

Here's all the live domains running under 36Gaming Limited. They're all actively licensed under the UK Gambling Commission.

Below contains all the licenses on file for 36Gaming Limited. You can view a breakdown of license types here but crucially an active license in the remote casino sector is required to provide online gambling in the United Kingdom.