Is Bet-at-home UKGC licensed today?

Bet-at-home is not currently covered by an active UK Gambling Commission licence through Bet-at-home.com Internet Limited. The company's former remote casino, real event betting and virtual event betting permissions were all surrendered on 22 September 2022.

If you searched “is Bet-at-home legit in the UK?”, the key point is that it was previously UKGC licensed, but it is not a current UKGC-licensed option for players in Great Britain under this company. The international .com site may remain live in other markets, but that does not give it an active UK licence.

The former UKGC record contains three Bet-at-home domains, and each is marked inactive:

• uk.bet-at-home.com: Inactive
• www.bet-at-home.co.uk: Inactive
• www.bet-at-home.com: Inactive

There are no active domains, separate trading names or same-licence sister brands recorded under this company. The international Bet-at-home site remains online, but www.bet-at-home.com is still inactive on the UKGC record.

A working international website is not proof of current UKGC coverage. For British play, the exact domain needs to appear as active on the Gambling Commission register.

Bet-at-home.com Internet Limited is the Maltese operating company tied to the former UK record. An official company announcement states that it is a wholly owned subsidiary of bet-at-home.com AG.

The parent company, bet-at-home.com AG, is based in Düsseldorf and listed on the Frankfurt Stock Exchange's Prime Standard. Its corporate information places the group's Maltese businesses within the wider Bet-at-home structure.

In plain terms, Bet-at-home belongs to a publicly traded European group. It is not owned by a separate UK casino company.

The Gambling Commission announced a suspension on 7 July 2022 while it reviewed the operator. It said suspected social responsibility and anti-money laundering failings were key considerations in that decision.

The later register status is surrendered, with all three gambling permissions ending on 22 September 2022. That is why an older article may describe the licence as suspended while the current position is that no active permission remains.

Search for Bet-at-home.com Internet Limited or account 39091, then open the official Gambling Commission record. Check the company name, Malta address, licence summary and domain names rather than relying on an old UKGC logo or casino review.

The important checks are:

• The casino and betting permissions show Surrendered.
• The three Bet-at-home domains show Inactive.
• No active trading name or same-licence sister brand appears under the company.

The current Bet-at-home help page lists live chat and support@bet-at-home.com. It tells customers to write from the email address registered to their account and says customer support is not available by phone.

For a formal complaint, the current complaint procedure gives complaint@bet-at-home.com. Include a clear timeline, the disputed transaction or amount, supporting screenshots and the outcome you want.

The register address linked to the former UK business is Portomaso Business Tower, Level 12, Portomaso, St. Julians, STJ 4011, Malta.

The Gambling Commission does not decide individual gambling transaction complaints, so complain to the operator first. Its official complaints guide explains the usual next steps.

Bet-at-home's current procedure says formal complaints are acknowledged within 72 hours and are usually reviewed within 10 days once the necessary information has been received. It names eCOGRA as an ADR option, but for a dispute from the former UK operation, ask Bet-at-home to confirm that it is the correct route for your case.

Keep copies of emails, account statements, withdrawal requests and the operator's final response. If the issue involves an old British account, include the dates clearly because the UK permissions ended in 2022.

Bet-at-home is an established international brand with a former UKGC record, but Bet-at-home.com Internet Limited has no active UK casino or betting permission and no active domain on that record.

Before paying any site using the Bet-at-home name, check:

• The exact web address is active on the current UKGC register.
• The legal company in the site's terms matches the register entry.
• Support and formal complaint details are available before you deposit.

Gamble only with money you can afford to lose, and stop if gambling is no longer enjoyable or controlled.

Casinos can be hard to contact, if you're struggling to get in touch with them via email then you can try writing to the address they've provided on file. This is listed under the UK Gambling Commission and so should be a mailing address which will respond to any requests.

The below domains are no longer marked as active for bet-at-home.com Internet Limited. It is highly recommended you do not use them, as they may have been registered by a third party among many other reasons.

Below contains all the licenses on file for bet-at-home.com Internet Limited. You can view a breakdown of license types here but crucially an active license in the remote casino sector is required to provide online gambling in the United Kingdom.